PRIVACY POLICY
Third Space Studios, LLC
Last Updated: December 19, 2025
Effective Date: December 19, 2025
1. INTRODUCTION AND SCOPE
Third Space Studios, LLC ("Third Space Studios," "we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you visit our website located at mythirdspacestudios.com (the "Website"), use our services, including fitness classes and wellness programs (the "Services"), or otherwise interact with us.
This Privacy Policy applies to all users of our Website and Services, including clients, prospective clients, website visitors, and any individuals who provide information to us. By accessing our Website or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
Please read this Privacy Policy carefully. If you do not agree with our privacy practices, you should not use our Website or Services.
2. INFORMATION WE COLLECT
We collect information in various ways, including directly from you, automatically through technology, and from third-party service providers. Below is a detailed description of the types of information we collect:
2.1 Information You Provide Directly
Account Registration Information
When you create an account through our third-party service provider Mariana Tek, we collect:
Your full name
Email address
Phone number
Date of birth (to verify age requirement of 18+)
Username and password
Billing address
Billing and payment information (credit card, debit card, or other payment method details)
Account preferences and membership selection
Service Booking Information
When you book classes or purchase services, we collect:
Class date, time, and type preferences
Membership or package selection
Special requests or notes
Preferred instructor information
Any recurring billing information
Health and Safety Information
To comply with our liability waiver and ensure your safety, you may provide:
Emergency contact information
Any physical limitations or injuries you disclose to instructors
Health conditions you report through our separate liability waiver form
Medication information you voluntarily share with instructors
Communication Information
When you contact us, we collect:
Your name and contact information
The content of your messages, inquiries, or complaints
The date and time of communications
Any attachments you send
Feedback and Reviews
If you submit reviews, testimonials, or feedback, we collect:
The content of your review or feedback
Your name (if provided)
The date submitted
Any photos or videos you include
Payment and Transaction Information
We collect:
Payment amount and date
Payment method type
Transaction identification numbers
Billing and payment history
Refund or credit information
Any disputes or chargebacks you initiate
Marketing Information
If you sign up for our newsletter or marketing communications, we collect:
Email address
First and last name
Marketing preferences
Communication history
2.2 Information Collected Automatically
Website Usage Information
When you visit our Website, we automatically collect:
Internet Protocol (IP) address
Browser type and version
Operating system
Pages visited and time spent on each page
Links clicked
Referring website or source
Search queries
Device type and mobile device identifier
Approximate location based on IP address (not precise geolocation)
Cookies and Tracking Technologies
We may use:
Session cookies (temporary, deleted when browser closes)
Persistent cookies (remain on your device to remember preferences)
Web beacons and pixels (track webpage activity)
Local storage and similar technologies
These technologies help us improve user experience, remember your preferences, and analyze Website performance.
Analytics Information
Through third-party analytics tools, we collect:
User engagement metrics
Click-through rates
Conversion rates
Time on page
Bounce rates
Traffic sources and user flow patterns
2.3 Information from Third Parties
Mariana Tek Integration
We may receive information from Mariana Tek, our booking and membership management platform, including:
Account creation and verification data
Class attendance and cancellation history
Payment processing information
Communication logs within the platform
Payment Processors
Stripe (our payment processor) may provide:
Payment method verification
Transaction confirmation
Fraud detection information
Payment history updates
Social Media Integration
If you link your social media accounts to our Website or services, we may collect:
Public profile information
Profile picture
Basic account details
Friend/follower lists (if you authorize)
Public Records
In limited circumstances, we may collect publicly available information about you from business records or other public sources.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including those described below. We only use your information for legitimate business purposes and as permitted by applicable law.
3.1 Service Delivery and Account Management
Creating and maintaining your account
Processing class bookings and registrations
Fulfilling service requests and purchases
Processing payments and managing billing
Sending confirmation emails and receipts
Providing customer support and responding to inquiries
Updating your account information at your request
Managing membership renewals and cancellations
Sending transactional communications (booking confirmations, payment notifications, schedule changes)
3.2 Communications and Marketing
Sending newsletters and marketing emails about our classes, services, promotions, and special offers (with your consent and ability to opt out)
Notifying you about updates to our policies, Website, or Services
Responding to your inquiries, requests, or feedback
Conducting surveys or requesting reviews
Inviting you to special events or promotional campaigns
Sending birthday or anniversary communications
Providing updates about new class offerings or instructor changes
3.3 Website Improvement and Analytics
Analyzing how you use our Website to improve user experience
Identifying technical issues and resolving errors
Testing Website features and functionality
Conducting A/B testing and optimization
Understanding user behavior and preferences
Generating analytics reports and insights
Measuring marketing campaign effectiveness
Improving our services based on user feedback
3.4 Legal and Safety Compliance
Complying with applicable laws, regulations, and legal processes
Enforcing our Terms and Conditions and other agreements
Protecting the safety and security of our Website and Services
Preventing, detecting, and addressing fraud or security issues
Protecting against malicious, deceptive, or illegal activity
Responding to authorized government requests
Establishing, exercising, or defending legal claims
3.5 Business Operations
Managing our business operations and internal processes
Creating aggregate and anonymized reports
Conducting quality assurance and staff training
Monitoring instructor performance and service quality
Managing scheduling and facility operations
Archiving records for business and legal purposes
3.6 Marketing and Business Development
Identifying marketing opportunities and targeted campaigns
Personalizing your experience on our Website
Creating customer segments for marketing purposes
Measuring customer lifetime value
Understanding market trends in the fitness industry
Creating testimonials and case studies (with permission)
Promoting our services through various channels
4. SHARING OF YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties for their direct marketing purposes. However, we may share your information in the following circumstances:
4.1 Service Providers and Business Partners
We share information with trusted third-party service providers who assist us in operating our Website and providing our Services, including:
Mariana Tek — For class scheduling, booking, account management, and membership administration. Mariana Tek acts as our data processor and is bound by contractual obligations to protect your information.
Stripe — For secure payment processing. Stripe is PCI Level 1 Service Provider and complies with strict payment security standards.
Email Service Provider — For sending transactional and marketing emails. Your information may be processed through their systems to deliver communications.
Website Hosting Provider — For hosting and maintaining our Website infrastructure.
Analytics Providers — For analyzing Website usage and user behavior.
Customer Support Tools — For managing and responding to your inquiries and support requests.
Cloud Storage Providers — For securely storing records, documents, and backup data.
4.2 Legal Requirements and Law Enforcement
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
Comply with applicable laws, regulations, court orders, or legal process (including subpoenas and warrants)
Enforce our Terms and Conditions and other agreements
Protect the safety, rights, and property of Third Space Studios, our users, or the public
Detect, prevent, or address fraud, security issues, or technical problems
Protect against malicious, deceptive, or illegal activity
Respond to authorized government or law enforcement requests
Exercise or defend legal claims
4.3 Business Transitions
If Third Space Studios is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, similar transaction, or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
4.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing, such as:
Posting testimonials or reviews publicly
Participating in promotions or contests
Authorizing integrations with other services
Requesting referrals to other service providers
4.5 Aggregate and Anonymized Information
We may share aggregate, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for marketing, research, analytics, and other purposes without restriction. This includes aggregated statistics about Website usage, fitness trends, or demographic patterns.
4.6 Information NOT Shared
We do not share the following information with third parties without your explicit consent:
Health information you provide in liability waivers
Payment card details (retained only by payment processor)
Social Security numbers or government identification numbers
Precise geolocation data
Biometric data (if collected)
Sensitive personal information as defined by applicable law
5. DATA RETENTION
We retain your information for as long as necessary to provide our Services, maintain your account, and comply with legal obligations. Retention periods vary depending on the type of information and the purposes for which we use it:
5.1 Account Information
Active Accounts: Retained for the duration of your membership or account activity plus a reasonable period for potential re-engagement
Inactive Accounts: Retained for 24 months after last activity, then reviewed for deletion
After Account Closure: Retained for 7 years to comply with tax, accounting, and legal record-keeping requirements
5.2 Payment and Billing Information
Transaction Records: Retained for 7 years to comply with tax and legal requirements
Credit Card Information: NOT retained by Third Space Studios; retained only by Stripe according to payment processing standards
Invoices and Receipts: Retained for 7 years for business and tax purposes
5.3 Health and Safety Information
Liability Waivers: Retained for 7 years from the date of execution (or longer as required by law for minors)
Emergency Contact Information: Retained as long as you are an active member
Injury Reports: Retained for at least 7 years
5.4 Communications
Transactional Emails: Retained for 2 years
Marketing Communications: Retained for 2 years from your last interaction
Customer Support Records: Retained for 3 years
Archived Communications: Retained for 7 years for legal compliance
5.5 Website Usage and Analytics
Cookies and Tracking Data: Automatically deleted upon browser closure (session cookies) or after 12 months of inactivity (persistent cookies)
IP Addresses and Log Files: Retained for 90 days for security and analytics purposes
Analytics Data: Retained in aggregated form for up to 2 years
5.6 Marketing Lists
Email Lists: Retained until you unsubscribe
Unsubscribed Contacts: Retained for 10 months to honor CAN-SPAM compliance requirements
5.7 Upon Request
You may request deletion of your personal information in accordance with applicable law. We will honor deletion requests subject to legal retention requirements and obligations.
6. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location and applicable law, you may have certain rights regarding your personal information. Below we describe the rights available under Texas law and how to exercise them.
6.1 Texas Data Privacy and Security Act (TDPSA) Rights
Applicability: If you are a Texas resident, you have the following rights under the Texas Data Privacy and Security Act (effective July 1, 2024):
Right to Access: You have the right to request what personal data we collect, use, and share about you. We will provide you with a copy of your personal information in a portable format.
Right to Correct: You have the right to request correction of inaccurate or incomplete personal information we maintain about you.
Right to Delete: You have the right to request deletion of your personal information, subject to certain legal exceptions.
Right to Data Portability: You have the right to obtain a copy of your personal information in a portable, machine-readable format.
Right to Opt-Out of Targeted Advertising: You have the right to opt out of our use of your information for targeted advertising purposes.
Right to Opt-Out of Data Sales: You have the right to opt out of any sale of your personal information to third parties. (Note: Third Space Studios does not sell your personal information.)
Right to Opt-Out of Automated Processing: You have the right to opt out of automated profiling that could have legal or similarly significant effects on you.
Right to Appeal: If we deny your privacy rights request, you have the right to appeal our decision within 60 days.
6.2 How to Exercise Your Rights
To submit a privacy rights request, please contact us at:
Email: hello@mythirdspacestudios.com
Mailing Address: 3115 Allen Parkway, 1st Floor, Houston, Texas 77019
In your request, please specify which right you wish to exercise and provide sufficient information to allow us to verify your identity and locate your information.
Verification Requirements: We will verify your identity before fulfilling your request by requiring you to provide additional information or documentation. For sensitive requests, we may ask you to authenticate through your account.
Response Timeline: We will acknowledge receipt of your request within 10 business days and respond to your request within 45 days. If we require additional time, we will provide written notice and explanation.
Fee: We do not charge fees to process your privacy rights requests, unless the request is excessive, repetitive, or manifestly unfounded, in which case we may charge a reasonable fee.
No Retaliation: We will not discriminate against you, deny you services, charge higher fees, or provide lower quality services because you exercised your privacy rights.
6.3 Email Communication Preferences
You have the right to manage your email communication preferences:
Transactional Emails: You cannot opt out of transactional emails (booking confirmations, payment notifications, account updates) while maintaining an active account, as these are necessary for service delivery.
Marketing Emails: You can opt out of marketing emails at any time by:
Clicking the "Unsubscribe" link at the bottom of any marketing email
Logging into your Mariana Tek account and adjusting preferences
Emailing us at hello@mythirdspacestudios.com with "UNSUBSCRIBE" in the subject line
We will honor your opt-out request within 10 business days.
6.4 Cookies and Tracking Technologies
You can control cookies and tracking technologies by:
Browser Settings: Adjust your web browser settings to decline cookies or to notify you when a website offers a cookie
Browser Extensions: Using browser privacy extensions to block tracking technologies
Opt-Out Links: Using opt-out links provided by specific analytics or advertising services
Note: If you block all cookies, certain features of our Website may not function properly.
6.5 Unified Opt-Out Mechanism
As required by Texas law (effective January 1, 2025), we honor browser signals and opt-out preference signals that indicate your desire to opt out of targeted advertising, data sales, and automated profiling. We will respect these signals if you enable them in your browser settings.
6.6 Do Not Track Signals
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing "Do Not Track" signals, and Third Space Studios does not currently respond to "Do Not Track" browser signals. However, you can control tracking through the methods described above.
6.7 California, Virginia, Colorado, and Other State Residents
If you are a resident of California, Virginia, Colorado, or another state with comprehensive privacy laws, you may have additional rights beyond those described in this Privacy Policy. Please contact us at hello@mythirdspacestudios.com for information about your rights under your state's privacy laws.
7. SECURITY AND DATA PROTECTION
We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction.
7.1 Security Measures
Encryption: We use industry-standard Secure Sockets Layer (SSL) encryption to protect data transmitted between your browser and our Website.
Secure Payment Processing: All payment information is processed through Stripe, a PCI Level 1 Service Provider. Credit card information is not stored on our servers.
Access Controls: Only authorized employees with a legitimate business need have access to your personal information. We limit access through role-based permissions and authentication controls.
Data Minimization: We only collect personal information that is necessary for the identified purposes.
Employee Training: Our employees receive training on data protection, privacy practices, and security protocols.
Third-Party Security: We require our service providers to maintain appropriate security measures and to comply with applicable privacy laws.
Firewalls and Intrusion Detection: Our systems are protected by firewalls and intrusion detection systems to prevent unauthorized access.
Regular Security Assessments: We conduct periodic security audits and vulnerability assessments to identify and address potential risks.
7.2 Data Breach Notification
In the event of a data breach involving your personal information, we will notify you as required by applicable law. For Texas residents, we will provide notice without unreasonable delay. Notifications will include:
Description of the breach and information involved
Steps you should take to protect yourself
Our contact information for inquiries
Information about any available remedies or assistance
We will also notify other affected parties and relevant authorities as required by law.
7.3 Limitations on Security
While we implement comprehensive security measures, no system is 100% secure. We cannot guarantee absolute security of your information. Any transmission of data is at your own risk. You are responsible for maintaining the confidentiality of your account credentials.
8. THIRD-PARTY LINKS AND INTEGRATIONS
Our Website may contain links to third-party websites, including:
Mariana Tek (booking and membership management)
Stripe (payment processing)
Social media platforms
Other third-party services
We are not responsible for the privacy practices of third-party websites. This Privacy Policy applies only to information collected through our Website and Services. We encourage you to review the privacy policies of any third-party websites before providing your information.
8.1 Mariana Tek Integration
When you access our booking and membership services through Mariana Tek, you are also subject to Mariana Tek's Privacy Policy and Terms of Service. Mariana Tek may collect and process your information in accordance with their privacy practices. We recommend reviewing their privacy policy at [INSERT MARIANA TEK PRIVACY POLICY LINK].
8.2 Stripe Payment Processing
Payment information is processed by Stripe in accordance with Stripe's Privacy Policy and Payment Card Industry (PCI) standards. Stripe will not store your complete credit card information. Review Stripe's privacy practices at [INSERT STRIPE PRIVACY POLICY LINK].
9. INTERNATIONAL DATA TRANSFERS
Our Website and Services are based in the United States (Texas), and your information will be collected, stored, and processed in the United States. By using our Website or Services, you consent to the collection, use, and transfer of your information to the United States, where data protection laws may differ from those in your home country.
If you are located outside the United States, you acknowledge that we may transfer your information internationally and that such transfers are necessary to provide our Services to you.
10. CHILDREN'S PRIVACY
10.1 Age Requirement
Our Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10.2 Minors in Our Services
If a minor (under 18 years of age) wishes to participate in our fitness classes, the parent or legal guardian must:
Complete all registration and account creation
Provide their own contact information
Acknowledge and execute our liability waiver
Provide explicit written consent for the minor's participation
Assume full responsibility for the minor's use of our Website and Services
We will retain the parental consent form in accordance with our data retention schedule.
10.3 Parental Requests
If a parent or legal guardian wishes to review, correct, or delete information about a minor, they may contact us at hello@mythirdspacestudios.com We will verify parental/guardian status before processing such requests.
11. HEALTH INFORMATION AND SENSITIVE DATA
11.1 Non-HIPAA Covered Entity
Third Space Studios is not a healthcare provider and does not provide medical services. We are not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Therefore, HIPAA protections do not apply to our collection of health information.
11.2 Health Information Collection
We do not collect health information through our Website. Any health-related information you provide is through:
Separate liability waivers executed in person before your first class
In-person communications with instructors
Secure forms not integrated into the public Website
Health information we collect is limited to:
Physical limitations or injuries you disclose to instructors
Emergency contact information
Any conditions you voluntarily report that may affect your participation
11.3 Separation from Website Data
Health information provided through liability waivers and in-person communications is maintained separately from Website user account data and is not accessible through our website platform.
11.4 Health Information Retention
Health information is retained for 7 years from the date of collection (or longer for minors as required by law) and is destroyed in a manner that prevents unauthorized disclosure.
11.5 Disclosure of Health Information
We do not disclose health information to third parties without your explicit written consent, except:
As required by law or court order
To emergency services in case of medical emergency
To insurance companies if you report an injury and file a claim
As necessary to defend legal claims
12. COMPLIANT MARKETING COMMUNICATIONS
We comply with applicable email marketing laws, including the CAN-SPAM Act, GDPR (if applicable), and Texas law.
12.1 CAN-SPAM Act Compliance
All commercial email messages sent by Third Space Studios include:
Clear identification that the message is an advertisement or promotional content
Our physical business address
A valid, functional unsubscribe mechanism
Honest and non-deceptive subject lines
Clear identification of the sender
A reply-to email address
12.2 Opt-In Consent
We will not send you marketing emails unless:
You have explicitly opted in by providing your email address and consenting to receive marketing communications
You have purchased a service from us and consented to marketing communications at the time of purchase
You have otherwise authorized us to contact you for marketing purposes
12.3 Right to Unsubscribe
You have the right to unsubscribe from marketing communications at any time by:
Clicking the unsubscribe link in any marketing email
Contacting us at hello@mythirdspacestudios.com with "UNSUBSCRIBE" in the subject line
Adjusting your preferences in your Mariana Tek account
We will process your unsubscribe request within 10 business days and will not send you further marketing communications.
12.4 Transactional Communications
You cannot unsubscribe from transactional emails (booking confirmations, payment receipts, account notifications) while maintaining an active account, as these are necessary for service delivery.
13. CONTACT US AND PRIVACY INQUIRIES
If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact us at:
Third Space Studios, LLC
Email: hello@mythirdspacestudios.com
Mailing Address: 3115 Allen Parkway, 1st Floor, Houston, Texas 77019
We will respond to your inquiry within 15 business days.
13.1 Privacy Officer
For specific privacy questions or to exercise your privacy rights under the Texas Data Privacy and Security Act, please contact our Privacy Officer at hello@mythirdspacestudios.com and include "PRIVACY REQUEST" in the subject line.
14. CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE
If you are a California resident, this section provides additional information required under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
14.1 Personal Information Categories
We collect the following categories of personal information:
Identifiers (name, email, phone number, account credentials)
Commercial information (transaction history, membership details, class bookings)
Biometric information (if you voluntarily provide fitness metrics or health data)
Internet activity (browsing history, interaction with our Website)
Professional information (emergency contact, employment status if provided)
Inferences (preferences, fitness goals, activity patterns)
14.2 Sources of Information
We collect personal information from:
You directly through account registration and communications
Automatic collection through Website usage
Third-party service providers (Mariana Tek, Stripe, analytics)
Social media platforms (if linked)
14.3 Use of Personal Information
We use the information described in this Privacy Policy for:
Service delivery and account management
Communications and marketing
Website optimization
Legal compliance
Business operations
14.4 Disclosure of Personal Information
We disclose personal information to service providers as described in Section 4 of this Privacy Policy.
14.5 Sale of Personal Information
Third Space Studios does not sell your personal information to third parties for monetary consideration. Certain disclosures to service providers may constitute "selling" under California law. You have the right to opt out of such sales.
14.6 California Resident Rights
As a California resident, you have the following rights:
Right to Know the personal information we collect and how we use it
Right to Delete personal information we have collected from you (subject to exceptions)
Right to Correct inaccurate personal information
Right to Opt-Out of the sale or sharing of personal information
Right to Limit Use of sensitive personal information
Right to Non-Discrimination for exercising your privacy rights
14.7 Exercising Your Rights
To exercise these rights, please submit a request to hello@mythirdspacestudios.com and include "CCPA REQUEST" in the subject line. Include your name, email, and specific right you wish to exercise
15. MODIFICATIONS TO THIS PRIVACY POLICY
We reserve the right to modify, update, or revise this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to the Website. The "Last Updated" date at the top of this Privacy Policy will reflect the most recent revision.
Your continued use of our Website or Services following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
For significant changes that affect your rights or our data practices, we will provide notice via email or through a prominent notice on our Website.
16. MISCELLANEOUS PROVISIONS
16.1 No Liability for Third-Party Conduct
We are not responsible for the privacy practices of third-party websites, services, or social media platforms linked from our Website. We encourage you to review their privacy policies before providing your information.
16.2 Entire Agreement
This Privacy Policy, together with our Terms and Conditions, constitutes the entire agreement regarding our privacy practices and supersedes all prior understandings and agreements.
16.3 Governing Law
This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes regarding privacy will be resolved in Harris County, Texas courts.
16.4 Data Controller and Processor
Third Space Studios is the data controller for personal information collected through our Website and Services. Our third-party service providers act as data processors under contractual agreements that require them to protect your information.
17. YOUR ACKNOWLEDGMENT
By using our Website and Services, you acknowledge that:
You have read and understood this Privacy Policy
You consent to the collection, use, and sharing of your information as described herein
You understand our privacy practices and data protection measures
You have the right to review, access, correct, or delete your information
You understand that third-party service providers may process your information
You accept the terms of this Privacy Policy
© 2025 Third Space Studios, LLC. All Rights Reserved.
For questions or concerns, contact us at hello@mythirdspacestudios.com